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Privacy Policy for Tech10 UG (PlantCam App and Website)

Last updated: April 14, 2025.

Introduction and Scope

Welcome to Tech10 UG (haftungsbeschränkt) ("Tech10", "we", "us" or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application "PlantCam" (available on iOS and Android) and our PlantCam website and online shop (collectively, the "Services"). It also outlines your rights under the EU General Data Protection Regulation (GDPR) and how you can exercise them.

Scope: This Privacy Policy applies to all users of the PlantCam mobile app and the PlantCam website (including any e-commerce features). By using our Services, you acknowledge that your personal data will be processed as described in this Policy. If you do not agree with any part of this Policy, please refrain from using the Services.

Data Controller and Contact Information

The responsible entity (Data Controller) for processing your personal data is:

Tech10 UG (haftungsbeschränkt)

Mailänder Platz 11, 70173 Stuttgart, Germany

Email: [email protected]

Managing Director: Yannik Simon

If you have any questions or concerns about this Privacy Policy or about how your data is handled, you may contact us at the above postal address or via email. We take data protection seriously and will respond to your inquiries promptly.

What Data We Collect

We collect and process various types of personal data from you when you use our app and website. We limit our data collection to what is necessary for the purposes set out in this Policy. The categories of data we collect include:

We do not collect any sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data. We also do not intentionally collect any data from children under 16 (see Children’s Privacy below).

How We Use Your Data and Legal Basis for Processing

We process your personal data only for specific purposes and in accordance with the GDPR. In this section we explain why we process your data (purposes) and the legal bases that allow us to do so. Tech10 UG will only use your information when one or more of the following legal bases apply:

Cookies and Tracking Technologies

Disclosure of Personal Data to Third Parties

We treat your personal data with care and do not sell your information to anyone. However, we do share data with certain trusted third parties in order to run our business and provide our Services to you. Whenever we share data, we ensure it is done securely and only to the extent necessary. The categories of recipients include:

Other than the parties mentioned above, your personal data will not be transferred to third parties unless you have been informed and, where required, consented. Whenever we engage third-party processors, we do so under a contract that binds them to strict data protection obligations in line with Article 28 GDPR.

International Data Transfers

Tech10 is based in Germany and we primarily store and process data within Germany (and broadly within the European Union/European Economic Area). However, some of our service providers are located outside the EU/EEA, which means your personal data may be transferred to or accessed from a country outside the EU. In particular:

Whenever we transfer personal data out of the EU/EEA, we take steps to ensure that an equivalent level of data protection is maintained. Our safeguards for international transfers include:

If you would like more information about our international data transfer safeguards, you can contact us (see Contact Information above). Despite any transfers, your personal data will always be afforded a level of protection that meets the requirements of GDPR.

Data Retention and Deletion

We will not retain your personal data for longer than is necessary for the purposes for which it is processed, unless a longer retention period is required or permitted by law. In general:

Once the retention period expires, we will either securely delete or anonymize your personal data. Anonymized data (which is not identifiable to you) may be retained for statistical purposes without further notice to you.

Your Rights Under GDPR

As a user of our Services and as a data subject under the GDPR, you have certain rights regarding your personal data. We are committed to honoring these rights. You may exercise these rights at any time by contacting us at [email protected]. These rights include:

We will not discriminate against you for exercising any of these rights. Please note, for security reasons, we may need to verify your identity before fulfilling certain requests (especially for access, deletion, or portability) to ensure that we do not disclose data to an unauthorized person.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include:

While we strive to protect your information, no system can be 100% secure. You also play a role in keeping your data safe. We advise you to use a strong unique password for your PlantCam account and keep your login credentials confidential. If you suspect any unauthorized access to your account, please notify us immediately.

Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal data from children under 16. If you are under 16, please do not use the app or website or provide any personal information. If we learn that we have inadvertently collected data of a child under 16, we will promptly delete such data. If you are a parent or guardian and believe we might have information about a child under 16, please contact us so we can address it.

Push Notifications (Planned Feature)

This section applies if and when push notifications are implemented in the PlantCam app. In the future, we plan to introduce push notification functionality to enhance the user experience (for example, to alert you when your PlantCam has captured a new time-lapse or to send important alerts related to your device or account).

If you choose to enable push notifications, the app will register your device with a push notification service (such as Apple Push Notification service for iOS devices and Firebase Cloud Messaging for Android). This involves the collection of a device token or identifier, which is a unique code generated by Apple or Google to route push messages to your specific device. The only purpose of this token is to send you notifications; it does not reveal your identity to us.

Your Consent: The app will ask for your permission to send push notifications. You can decline or skip this, and still use the app (you will simply not receive real-time alerts). If you grant permission, you can later opt out or adjust notifications at any time via your device settings or app preferences. For example, you can disable notifications completely or only allow certain types (depending on functionality we provide).

Use of Notifications: We will send push notifications for service-related purposes, such as:

Data Handling: Aside from the device push token and perhaps the type of device, we do not collect additional personal data for notifications. Push messages are delivered through the platform providers (Apple or Google). Standard data protection applies as per those services’ terms (Apple and Google may process the push data under their privacy policies, but the content of push messages we send typically contains no personal information beyond maybe your username or device name for context). By enabling push notifications, you agree to the processing of this information. If you disable push notifications, the related data (device token) may be deleted or become inactive, and you will no longer receive notifications.

Google Analytics (Future Use)

As of now, we do not use Google Analytics on the PlantCam website. However, we include this notice in anticipation of potential future use. Google Analytics is a popular web analytics service provided by Google that uses cookies or similar technologies to collect information about website visitors, such as IP address, browser type, pages visited, and time spent on the site. The data collected can be used to analyze how users use the site and to improve website functionality and content.

If we decide to implement Google Analytics in the future, we will do so in a GDPR-compliant manner:

Any future use of Google Analytics will be reflected in an updated version of this Privacy Policy. We will always inform users of new data processing activities and obtain necessary consents.

Future Updates and Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new features we introduce. If we make material changes, we will notify you by email (if you have an account, to the registered address) or by prominently posting a notice on our website or within the app. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The "last updated" date at the bottom of this Policy indicates when the latest changes were made. Your continued use of the Services after any update constitutes your acknowledgment of the changes and agreement to the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us:

Tech10 UG (haftungsbeschränkt)

Mailänder Platz 11

70173 Stuttgart, Germany

Email: [email protected]

We will address your inquiry as soon as possible and in any case within the timeframe required by law. For security and privacy reasons, we may need to verify your identity before executing certain requests (such as data access or deletion).

Supervisory Authority Contact: In addition to contacting us, you have the right to reach out to the relevant data protection supervisory authority. Our lead authority is the State Data Protection Commissioner in Baden-Württemberg, Germany (Lautenschlagerstraße 20, 70173 Stuttgart, Germany, phone: +49 711 615541-0, email: [email protected]). You can find a list of data protection authorities in the EU on the European Data Protection Board’s website for other jurisdictions.